Posts by: Danny Ozment

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A few weeks ago I was scrolling through Instagram and an ad came up that read, “Get an HR manager for $99 a month!” And, that gave me pause. Really?! An HR manager for $99? Even if it was a lie or a gross misstatement, even if it was $999 a month, that’s only $12,000 a year. When I worked in human resources, I made 10 times that. Now I am not sharing this to talk about wages or salaries, although it’s loosely related.  No, I am sharing this because this ad, this one simple ad I saw while mindlessly scrolling Instagram, sent me down a rabbit hole of thoughts about the commoditization of work and human resources.

When we talk about the future of work, we often talk about digitization and automation.  Sometimes we say nice things and sometimes we call it a job killer. But for the most part, a lot of these trends are negative. From retail to healthcare to hospitality; algorithms and machines that can do certain jobs are doing them and they’re doing them better than humans (and at a much cheaper cost too).

But I think when we talk about the future of work, we’re jumping ahead. We don’t get to digitization and automation without first having an honest discussion about how jobs are commodities. We have stripped the humanness from most jobs and we look at jobs as an object that can be bought and sold on the free market. Much like the HR manager you can get for $99 a month.

What’s worse is that we’re not having an honest conversation about it and human resources.

We tell people that humans come first, and that’s a lie.

We look at the job, we look at the tasks and then it’s about people. So what can we do? How can we fix the way we look at work in today’s job market?

Well, of course, I have some thoughts and ideas, which I would love to share with you! Head over here to listen to my recent podcast episode all about human resources and the commoditization of work, where I share some strategies HR professionals and leaders can employ to put the focus back on humanness in human resources.

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What does the future of finding work look like? Well, my friends, it is challenging, of course. We all know that. Our guest today will help guide us through some of the struggles people face in a transition between jobs. Patrick Lynch is the President of CMP Southeast Region, a talent and transition firm that helps HR leaders develop their people and teams across the full talent life cycle – from talent acquisition and leadership development to organization development and outplacement support.

In this conversation, we speak honestly about the challenges of finding work, especially if you’re over 50, you’re a woman, or you’re differently abled. We talk about the ways in which outplacement can help you develop a network, grow your network, and find a job that you can actually be successful in. Plus, we talk about some of the challenges workers of all types are facing in today’s job economy. So if you want to think more strategically about the future of finding work or learn more about outplacement, check out this episode of Let’s Fix Work.

In this episode, you’ll hear:

  1. What outplacement is and the ways this service can benefit you
  2. How getting a new job is changing and how to look at networking in the 21st century
  3. How an introvert really can be effective at networking
  4. Pat’s take on the future of work
  5. That older candidates must be creative at finding new work
  6. The importance of taking control and being a lifelong learner

“Things are moving at such a fast rate that you have to be always keeping yourself current because some industry darling all of a sudden could be disrupted in a matter of a few short years. Now what do you do? And so you have to have that ability to adapt and be flexible.” ~ Pat Lynch, CMP

 

Resources from this episode:

Thanks to our sponsor: Greenhouse.io

Connect with Patrick on LinkedIn: www.linkedin.com/in/patricklynchcmp/

CMP website: www.careermp.com/

greenhouseopen.com/ Use code fixwork for 25% off your ticket

Thank you to our sponsor, Greenhouse Software! At Greenhouse OPEN 2019, their annual conference, they are celebrating the Talent Makers – the people who have figured out how great hiring drives business growth. Registration is open for the conference. I’ll be there speaking and I would love to see you! Head on over to GreenHouseOpen.com and use code fixwork for 25% off discount your conference ticket. Then I’ll see you in New York in June!

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In a recent episode of Let’s Fix Work, I spoke with Dane Hurtubise, Vice President of Platform and Partnerships at Greenhouse Software. We talked about moments that matter, whether it’s in the interview process, the hiring process, pre-boarding, or onboarding. Dane discusses how those moments matter and that they also better be great, especially in our current talent-driven economy. He makes some great points regarding how relationships are changing between employers and their employees and how technology can enhance those relationships.

One critical element that Dane discusses in relation to making moments matter is the process of onboarding. He says, “Onboarding to me is that full development of the individual in the organization to be productive, happy, and a good citizen.” And this does not merely refer to a new employee’s orientation process or “pre-boarding.” Rather, onboarding is much deeper. It is a process which involves the employee’s growth with the company. He describes it as involving three development cycles:

  1. Personal growth of an employee where they master their role
  2. Developing meaningful relationships with others at work so that they can mentor others
  3. Embodying the organization’s values so they can represent those values outside of the company

Good onboarding sets the employee up with, as Dane says, “how to be a good citizen inside of the organization.”

The other important aspect to understand about onboarding is it is a team effort within the organization.

Many levels of leadership, recruitment managers, and hiring managers must be involved and proactive with new candidates coming into their offices. It requires the best practices within the company to prepare the employee to be successful at their job. If you want to hear how Greenhouse Software can help bring meaning back to your office, how to advance the onboarding process, or how to empower employees, then listen to this episode of Let’s Fix Work.

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The commoditization of work is real and it’s not just for people at Uber and Postmates. The future of work has nothing to do with humans and has everything to do with worker metrics.

From retail to healthcare to hospitality, algorithms and machines that can do certain jobs are doing them and they’re doing them better than humans. We don’t get to digitization and automation without first having an honest discussion about how jobs are commodities. If a company can commoditize and outsource your job and remove the financial and emotional burden of being responsible for your overall experience, they will.

Guess what, folks? We’re not having an honest conversation about these topics. Until now, that is. In this episode of Let’s Fix Work, I’m talking about human resources and the commoditization of work. I share some strategies HR professionals and leaders can employ to put the focus back on humanness in human resources.

In this episode, you’ll hear:

  1. The future of work and examples of commoditization
  2. Full-time jobs are being replaced by contractors or freelancers
  3. The reason HR professionals need to start to pay attention to the gig-economy
  4. Why HR must get involved and start thinking about the whole talent pool

Resources from this episode:

Thanks to our sponsor: Greenhouse.io

www.wsj.com/articles/the-end-of-employees-1486050443

www.ipse.co.uk/about-us/ipse-us.html

blog.freelancersunion.org/

greenhouseopen.com/ Use code fixwork for 25% off your ticket

Thank you to our sponsor, Greenhouse Software! At Greenhouse OPEN 2019, their annual conference, they are celebrating the Talent Makers – the people who have figured out how great hiring drives business growth. Registration is open for the conference. I’ll be there speaking and I would love to see you! Head on over to GreenHouseOpen.com and use code fixwork for 25% off discount your conference ticket. Then I’ll see you in New York in June!

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Laura Hamill, an expert in the well-being field and co-founder, Chief Scientist, and Chief People Officer of Limeade joined me on a recent episode of Let’s Fix Work. We had a great conversation about what it means to be a whole, healthy, functioning adult, plus non-toxic work environments and the actual work it takes to get there.

We also talked about the power of gratitude and recognition. In fact, I’ve heard Laura tell stories around the power of gratitude, the power of recognition, and how she sees this playing out in organizations today.  Of course, gratitude and recognition are buzzwords right now. But what is their power, truly? Today I wanted to provide you with some food for thought on this topic.

Laura thinks of gratitude and recognition from a scientific perspective and says, “There’s a lot of great research to say the more gratitude you have in your life, the higher levels of well-being you have. This kind of overall quality of life is enhanced by being grateful. I’ve also seen that it can be really life changing, that if you take the time to take a step back and realize all the things that are amazing in your life, it puts your head in a different space.”

Have you given thought to what you are grateful for lately? Take a moment and think about it.

So what about gratitude at work? Does it have a place? Well, to put it bluntly, YES!  

Laura explains, “By being grateful and recognizing another person’s contributions, it is good for that person.” To put it into perspective, people that feel appreciated and feel as though their contributions are benefitting the organization, they do good work for the organization and it also empowers them to be the best they can be – both personally and professionally.

Now I ask you, are you showing gratitude toward your team members, employees, and leaders? If not, why not?

If you’ve ever thought about well-being and wondered if it’s just a fad or thought about gratitude in the workplace, I think you’re going to love this episode. To listen to this episode of Let’s Fix Work with my special guest, Dr. Laura Hamill, head over to here.

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I have another exciting episode of Let’s Fix Work for you this week! My guest is Dane Hurtubise, Vice President of Platform and Partnerships at Greenhouse Software. In today’s episode, we talked about moments that matter, whether it’s in the interview process, the hiring process, pre-boarding or onboarding, whatever moment you’re in regarding the world of work. Those moments matter and they also better be great, especially in our current talent-driven economy.

We discussed the relationships that exist in the corporate world between employers and their employees and how software can enhance that relationship and how to empower employees so that they can be as productive as possible. Plus, we discussed how hiring managers or recruitment teams can now get beyond the point of being bogged down with administrative paperwork and focus on the employee instead. All of this leads to having the best experience possible at work to help people have meaningful lives. So, are you ready to fix work? If you want to hear how Greenhouse Software can help bring meaning back to your office, how to advance the onboarding process, or how to empower employees, then listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

  1. How the relationships between companies and employees are changing
  2. Opportunities for employers to connect with potential employees that have often been missed, and how employees can now be heard and taken care of
  3. The idea of onboarding and development cycles between employers and employees
  4. The differences between good and bad onboarding
  5. What or who is responsible for good onboarding to occur
  6. How the best practices for recruiting are included in Greenhouse’s software product
  7. What the future of technology holds for enhancing the employer/employee relationship and the innovation that is being developed
  8. Encouraging a proactive nature in recruiting and empowering companies with the technology they need for recruiting
  9. The importance of work in people’s lives and how meaningful that work should be

Think about all the different crucial moments that happen in someone’s life as an employee. Things like termination, a relocation, a promotion, and of course, onboarding. These are the kind of moments that really matter, the ones that you tell your friends and your loved ones about.” –Dane Hurtubise, Greenhouse Software

“If we’re having 10 jobs or more or even a short career,  we want to be able to make those moments really matter. When you leave the organization, what are you going to say about your time at that company? Are you going to say great things? I really think there’s a moment of feeling empathy that we can capture, create, and  build trust with employees.” –Dane Hurtubise, Greenhouse Software

Resources from this episode:

Thanks to our sponsor: Greenhouse.io

Connect with Dane Hurtubise on LinkedIn: www.linkedin.com/in/hurtubise/

greenhouseopen.com/ Use code fixwork for 25% off your ticket

Greenhouse Software is a new sponsor of Let’s Fix Work. At Greenhouse OPEN 2019, their annual conference, they are celebrating the Talent Makers – the people who have figured out how great hiring drives business growth. Registration is open for the conference. I’ll be there speaking and I would love to see you! Head on over to GreenHouseOpen.com  and use code fixwork for 25% off discount your conference ticket.  And then I’ll see you in New York in June!

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Here’s the thing about goals and goal setting: You can be successful at achieving your goals and you can also crash and burn at goal setting in tremendous ways.  Whether you are a rockstar with goal setting or struggling to keep up with the ones you’ve created, it’s important to remember two things:

  1. Life happens:  Even with the best-laid plans, life is bound to happen and throw a wrench into them.
  2. Boundaries make a huge difference: Once I started to have boundaries, I started to have goals.

At the start of 2019, I began setting standards for myself and soon thereafter the year came into focus. I’ve been writing more, speaking at events more often, and developing new areas of my business.

But yet, I’ve been missing some goals because I’m human.

In a recent episode of Let’s Fix Work, I share some of my own insights and lessons about goal setting. Because let’s face it, even when you create rock-solid systems or amazing goal setting plans, life happens.

In the same episode, I also share my experience working with a business coach and how in doing so, it has helped me put my goals into focus and even be accountable, even when my follow through is less than stellar.

If you want to hear about my successes and failures with goal setting, the importance of putting yourself first, and making an effort to at least try to attain a specific goal, then listen to this episode of Let’s Fix Work.

 

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This week’s show is all about well-being. Joining me is an expert in the well-being field, Dr. Laura Hamill. Laura is the co-founder, Chief Scientist, and Chief People Officer of Limeade. Limeade is a software company that elevates the employee experience and helps build great places to work. Their focus is on the whole person and the whole company, with tools and programs to support both.

Laura and I had a great conversation about what it means to be a whole, healthy functioning adult, plus non-toxic work environments and the actual work it takes to get there. Additionally, we talked about how to build a productive environment where people enjoy their jobs, respect one another, have boundaries, and actually can go home and enjoy their lives.

if you’ve ever thought about well-being and wondered if it’s just a fad, I think you’re going to love this episode, so sit tight and listen to this episode of Let’s Fix Work with my special guest, Dr. Laura Hamill.

In this episode, you’ll hear:

  1. Limeade: who they are, what they do, and who they help
  2. Dr. Laura’s journey from the world of psychology and research to Chief People Officer and Chief Scientist at Limeade
  3. Burnout: the science behind it, why it happens, and how to prevent it
  4. The power of gratitude and recognition
  5. Dr. Laura answers the question, “Does it do gratitude and recognition a disservice when we create a formal program around it?”
  6. Laura shares what she is most optimistic about when it comes to the future of work
  7. The evolution of caring about people in the workplace

“There’s a lot of great research to say that the more gratitude you have in your life, the higher levels of well-being you have. This kind of overall quality of life is enhanced by being grateful.” ~Dr. Laura Hamill, Ph.D

“What if we thought about all these things we do in human resources from the perspective of the employee? Instead of thinking about… we have these benefits and we have learning and development and we have a recognition program, what if we really tipped all of this on its side and said, how do we show our employees that we care about them and how do we create an amazing employee experience?” ~ Dr. Laura Hamill, Ph.D

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFW

Connect with Laura on LinkedIn

Limeade Learn more about Laura

Laura is one of the top 100 HR tech influencers

Ebooks:

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We’re proud to be sponsored by Ultimate Software. They’re a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

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Are you a leader? If so, then you are probably accustomed to not only living and operating under sets of rules but most likely imposing rules on others. After all, we have to have order in life and business, right? While that is true, there are many principles that can be applied to exactly how we lead. Leading with love can create a powerful change in how leaders interact with others on a daily basis.

In a recent episode of Let’s Fix Work, I spoke with Kevin Kruse, founder and CEO of LEADx. Kevin is also a New York Times bestselling author of nine books. He has a brand new book hitting the shelves titled Great Leaders Have No Rules: Contrarian Leadership Principles to Transform Your Team and Business. In talking with Kevin about a “no-rules” work zone, we also discussed the role of “love” in leadership. That’s right, love. I know that may sound odd to think about applying “love” in leadership, but as you’ll see, Kevin makes some great points to consider.

Love others…we explored the idea that you don’t actually need to like someone who works for you or with you, but you do need to love that person. When you love others, a caring attitude is what comes forth. That is how you can truly connect with employees. Because then you are able to have conversations with employees explaining why certain policies are in place within the company culture. When employees are aware of the “why” behind certain actions, they are much more open to following the policies and happily joining in the company culture. Then the “rules” are not even necessary because there is a social policy that people understand and are happy to take part in as a member of the group, whether it’s in your family life at home or at work. It’s the idea that our behavior impacts others, and that behavior can be a “social contagion” as Kevin says. We must have positive directions in those behaviors so that a positive attitude can spread.

Put the needs of others ahead of your own…Kevin went on to explain that this is another way to express love for others. He said that regarding loving your team members, “It really is just saying you’re putting their needs ahead of your own, but not too many people are doing it. And I don’t know how you get somebody to realize that. I mean other than they’re going to end up in a place where they can’t get any higher because they didn’t bring people with them, or they’re going to succeed and feel really lonely and empty. It’s just so much more fun when you’ve got love and friends and…you’ve got this journey with so many other people.” It’s essential to focus on the importance of treating others well so that you can enjoy the experience of life together.

Now is the time to lead with love by personalizing your approach to others, at home and at work. What a powerful idea. It’s smart and interesting conversations like this one that keeps me excited about doing this podcast! So if you enjoy learning about the interconnectivity between love and work, leadership principles, or “no rules” work zones, join me for this conversation with Kevin Kruse.

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This week on Let’s Fix Work I am going to be talking about goals and goal setting. The topic is timely because I’m heading down to Atlanta to meet with my business coach, Jesse Itzler. I’m going to stand in front of him and my entire cohort of about 100 and I’m going to talk about why I didn’t achieve my fourth quarter goals in 2018.  Yes, it’s going to be hard. But, I am all about owning up to why I didn’t make things work and learning the steps needed to fix what wasn’t working.



In this episode, I share how and why I began working with Jesse. One of the things you will hear is about how Jesse coaches his clients using a system that prioritizes goals while focusing on your health, work, family, and creativity. When I began working with Jesse, I also wanted to layer that approach of prioritizing goals on top of a time management tracking tool and really learn how to spend my time doing the things that would move my life and my business forward. I wanted to put myself first.

At the beginning of the year, I took a page out of the corporate playbook and I got my head out of my ass. Once I started to have boundaries, I started to have goals. I began setting standards for myself and 2019 came into focus. I’ve been doing more writing, I’ve been doing more speaking and I’ve been doing more business development. But yet, I’ve been missing some goals because I’m human. Today, I also share insights and lessons about the best laid plans, because I’ve learned that even when you map it out and you create rock-solid systems, life happens.

If you want to hear about my successes and failures with goal setting, the importance of putting yourself first, and making an effort to at least try to attain a specific goal, then listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

  1. My method for creating a system and plan for goal setting
  2. Writing a book proposal even if when I was scared and my pre-mortem told me I was sure to fail – but I got a book deal!
  3. Running life on your schedule and with integrity
  4. The importance of putting yourself first
  5. When to consider getting a coach or therapist

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFW

Jesse Itzler: jesseitzler.com/

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We’re proud to be sponsored by Ultimate Software. They’re a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

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