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This week on Let’s Fix Work, I am joined by Dr. Daniel Crosby. Dan is an author, psychologist, and Chief Behavioral Officer at Brinker Capital. His primary focus is in behavioral economics and understanding how we make decisions around money. Dan and I met almost a decade ago, at a time when the economy wasn’t doing very well. Since then he has published two books on the topic of wealth, money, and psychology. In this episode, we talk about behavioral economics in the workplace and why it all matters.

If you are interested in the role behavioral economics plays in the market, the workplace, and how it affects our decisions, tune into this episode of Let’s Fix Work.

In this episode, you’ll hear:

  1. Can we be doing better with our money?
  2. Willpower and why relationships and context matters
  3. Freewill, do we still have it?
  4. We answer the question, is the market consistently eroding what’s in our best interests?
  5. Designing better employment experiences
  6. The role and responsibility of people in power

On decision making: “Putting yourself in the right situations is a very big deal because we have limited willpower.  Surrounding yourself with good people and being in good places is more than half the battle.” Dr. Daniel Crosby

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFW

Dan Crosby TW twitter.com/danielcrosby

Dan Crosby LI www.linkedin.com/in/danielcrosby

Dan Crosby Books:

The Behavioral Investor amzn.to/2STAo7q

The Laws of Wealth: Psychology and the secret to investing success  amzn.to/2VPVK7C

Everyone You Love Will Die www.kickstarter.com/projects/458001451/everyone-you-love-will-die

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We’re proud to be sponsored by Ultimate Software. They’re a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

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This week’s episode is special because we have hit our 50th episode milestone!  I am thrilled that our Let’s Fix Work community is thriving. Today, I want to focus on doing the inner work so that you can have the best year yet. As I always say, we fix work by fixing ourselves.

In this episode, I share my top three mindset tips I’ve learned from friends, colleagues, and guests on this podcast. My tips will help you reflect where you spend your time, rethink who gets your attention, and encourage you to be of service to those around you. So if you are ready to make a lot of money, kick butt, and take names, then sit back and listen to this episode of Let’s Fix Work.

In this episode, you’ll hear:

  1. What having a healthy mindset has to do with success
  2. Rethinking the way you manage your time and expectations
  3. Setting clear expectations on performance and stop wasting emotional and physical energy on poor performers
  4. The importance of reimagining your brand and being of service

Resources from this episode:

Thank our sponsor: Ultimatesoftware.com/LFW

Jesse Itzler jesseitzler.com/

Kevin Kruse www.kevinkruse.com/

Laurie Ruettimann laurieruettimann.com 

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We’re proud to be sponsored by Ultimate Software. They’re a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

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In this episode of Let’s Fix Work, I talk with Professor Amy Edmondson from Harvard Business School and author of The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. HR leaders and executives love this book, and they love Amy for her rigorous take on what it means to create a high performing and humane work environment. Her name and ideas come up in my social circles over and over again. I’ve come to know of Amy’s work through many women that I admire. And since it’s really important to them, it’s equally important to me.

So if you are interested in psychological safety, inviting participation, and creating a productive workplace of tomorrow, then listen to this week’s episode of Let’s Fix Work.

In this episode you’ll hear:

  1. Why organizations are fearful in the workplace today
  2. Why people need to understand that our human instincts, and especially our human instincts in hierarchies, are at odds with our organizational goals
  3. The definition of psychological safety
  4. How we reconcile psychological safety and corporate social responsibility
  5. That psychological safety tends to be quite variable across groups in an organization
  6. How leaders in the middle have figured out that they want their group, their part of the organization to be engaged, dynamic, energized, and candid
  7. People need to feel free to be candid and feel free to offer candid feedback
  8. How leaders can create that fearless organization, what it looks like, and some concepts leaders can use
  9. Being a leader is so different than it was even 10 years ago, and it requires such an exceptional and extraordinary skill set
  10. What the fundamental job of a leader is today

“How can you create the conditions whereby we can show up and do the work we need to do, but also keep thinking about how will we be doing it better tomorrow?” ~ Professor Amy Edmondson

“Set the stage, invite participation, and respond productively.” ~ Professor Amy Edmondson

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFW

Amy at Harvard Business School: www.hbs.edu/faculty/Pages/profile.aspx?facId=6451

Amy on LinkedIn: www.linkedin.com/in/amedmondson/

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth: amzn.to/2XntpqW

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We’re proud to be sponsored by Ultimate Software. They’re a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

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We’re proud to be sponsored by Ultimate Software. They’re a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

This week I’m talking to radio personality, Ryan Arnold. He’s a longtime friend and DJ at WXRT, Chicago’s Finest Rock. He’s also the founder of Desoto and State Communications. In today’s show, we talk about what it’s like to have a dream job and how health insurance makes dreams possible. We also cover side hustles, entrepreneurship, and the art and act of service.

If you want to hear how dream jobs happen with health insurance from a smooth-talking radio personality and PR professional, then sit back and listen to this episode of Let’s Fix Work.

In this episode you’ll hear:

  1. Ryan’s love of communicating,presenting, and being a personality: when he decided he was going to be in radio
  2. His experience during the Great Recession, unable to find a job in radio and taking a job as a heavy equipment operator
  3. The important lesson of checking ego at the door and coming back to earth
  4. Benefitting from and having your world change from access to healthcare
  5. The normal culture of a radio station versus the culture at WXRT
  6. Having a dream job and Ryan’s thought about it all
  7. Ryan’s passion for communicating on behalf of the little guy
  8. Ryan’s PR company, Desoto and State: why the company exists, who they work with, and the work they do

“I’m privileged to do this every day. I walk into the Prudential Building where the station is located, my key card beeps and I walk into the studio. I’m grateful every day.” Ryan Arnold, DJ at WXRT

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFW

Desoto And State Communications: desotostate.com/

Ryan on WXRT: wxrt.radio.com/hosts/ryan-arnold

Ryan on Twitter: twitter.com/RyanArnoldRocks

Ryan on Instagram: www.instagram.com/ryanarnoldrocks/

2112: 2112inc.com

Maggie Rogers: www.maggierogers.com

Courtney Barnett: courtneybarnett.com.au

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We’re proud to be sponsored by Ultimate Software. They’re a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

This week on Let’s Fix Work, I welcome entrepreneur and technologist, Armen Berjikly. Armen currently serves as the Senior Director of Growth Strategy at Ultimate Software, where his expertise in human-computer interactions drives Ultimate’s artificial intelligence platform and direction. Prior to his time at Ultimate Software, Armen served as the Founder and CEO of Kanjoya, Inc., a workforce intelligence company that pioneered critical advancements and understanding of human emotion. Yes, all of this makes Armen expertly able to talk about AI in the workplace.

If you’re interested in the hype, the reality, and hope of AI in the workforce, then sit back and listen to this episode of Let’s Fix Work.

In this episode you’ll hear:

  1. The intersection of artificial intelligence (AI) in the world of work
  2. What AI is and what it is not
  3. Human Resources and AI: what AI is doing to help individuals make better decisions. Plus, will AI replace HR professionals?
  4. The importance of building a code of conduct for AI
  5. The red line that technology should never cross
  6. How AI enables HR professionals to do their job more efficiently and how it enables them to enjoy their job
  7. AI can help HR make decisions with more competence and more fairly
  8. Armen’s outlook as a leader, on the current state of work in the world today

“Solutions are rarely simple. It’s rare to just throw a machine at a problem and magically everything will work, right? It has to be a partnership, like a symphony.” ~Armen Berjikly, Senior Director of Growth Strategy, Ultimate Software

“It’s so easy to put technology on a pedestal and worship it. But that’s not the role that technology needs to play in society. We have hard decisions to make. Can technology help us make decisions better, more fairly, more quickly, and help us lead better lives?” ~Armen Berjikly, Senior Director of Growth Strategy, Ultimate Software

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFW

Armen on Twitter twitter.com/armenberjikly

Armen on LinkedIn: www.linkedin.com/in/armenb

How Your HR Department Can Develop an Ethical Stance on AI: hrdailyadvisor.blr.com/2018/11/28/how-your-hr-department-can-develop-an-ethical-stance-on-ai/

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We’re proud to be sponsored by Ultimate Software. They’re a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

Martin Moore is the founder and CEO of Your CEO Mentor. He is a successful CEO who has already walked the path of leadership and is now sharing what he knows about leadership with others.  He is the “leader from down under,” and is also my guest this week on Let’s Fix Work.

In this episode, Martin and I talk about the five ways to kill your leadership career, the core skills needed to be an effective leader, as well as, the state of leadership today. So if you’re looking to improve your leadership skills and want to hear from a man who knows a thing or two about leadership (and has a killer Australian accent), sit back and enjoy this episode of Let’s Fix Work.

In this episode you’ll hear:

  1. Core leadership skills needed in the workforce today
  2. How to know if you’re ready for leadership
  3. Tips for delivering feedback or receiving feedback when a conflict arises
  4. How to avoid ambiguity as a career killer
  5. Being mindful and focused as a leader and the need to carve out time for mindfulness
  6. Martin writes that far too many leaders are working at the wrong level. He explains what this means
  7. Martin shares what Your CEO Mentor is and the programs it is bringing to leaders in 2019 and beyond
  8. Why resilience is so important to being a CEO and leader
  9. The importance of integrity and character
  10. Creating a company culture from the top down

“There are five basic skills for a leader. The first of those is communication, and when I say communication it’s not just talking, because all leaders can talk. It’s about listening and understanding the people that you’re talking to. And, you need to have the ability to get the most out of your people by having the leadership dialogue that brings out their best.” ~ Martin Moore, Founder and CEO, Your CEO Mentor

“Leadership drives culture and culture drives performance.”  ~ Martin Moore, Founder and CEO, Your CEO Mentor

Resources from this episode:

Thank you to our sponsor: Ultimatesoftware.com/LFW
Martin Moore’s website: www.yourceomentor.com
Connect with Martin on LinkedIn:  www.linkedin.com/in/martin-moore-075b001/
**Listeners Receive a 15% discount to Martin Moore’s Leadership Beyond the Theory program: courses.yourceomentor.com/courses/lbt Use Discount Code LFW15 (Code is valid from Feb. 1st-28th. Class starts on Monday, March 4th)

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Super excited to announce that Ultimate Software is sponsoring Let’s Fix Work for the next few months.

Ultimate Software is an American technology company that develops and sells UltiPro, a cloud-based human capital management solution for businesses. That’s payroll, HRIS, talent management, engagement, employee experience, and all the nerdy stuff that goes along with getting you paid and making sure you love your job.

It’s a significant achievement because Ultimate Software has never partnered with a podcaster before, and they trust me enough to collaborate on Let’s Fix Work over the next 12 weeks. We have fabulous guests lined up including Armen Berjikly and Rana Hobbs, along with Kevin Kruse and Dan Pink.

(Okay, maybe not Dan Pink. His people keep turning me down, but, nevertheless, I’m persisting!)

I’m also eager to spread the world about Ultimate Software’s free HR workshops where you can improve your skills and earn HRCI, SHRM and APA recertification credits.

It’s so important to stay current in the field of HR, and these free and local courses will help you learn and network at the same time. Click here for more information —> www.ultimatesoftware.com/LFW

So, please help me welcome Ultimate Software to the Let’s Fix Work family. They’ve been named as the best places to work in tech, they scored 100% on Human Rights Campaign Foundation’s 16th Annual Scorecard on LGBTQ Workplace Equality, and they are a Great Place to Work® Certified Company.

It’s an honor to work with an organization that’s walking the talk and fixing work!

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We’re proud to be sponsored by Ultimate Software. They’re a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

Ultimate Software is hosting dozens of free, educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

This week on Let’s Fix Work, I welcome Dr. Julena M. Bonner. She’s an Assistant Professor in the Management Department of the Jon M. Huntsman School of Business at Utah State University. That’s right everyone, this week we’ve got an academic in the house!

Dr. Bonner received her Ph.D. from Oklahoma State University and her research interests include behavioral ethics, ethical leadership, emotions, and workplace deviance. Recently, Dr. Bonner wrote a research paper on employee unethical behavior, which we’ll cover in this episode.

So if you’re interested in learning why employees spit in people’s food (you betcha’, we’re going there) and how to mitigate this kind of bad behavior, sit tight and listen to this episode of Let’s Fix Work.

In this episode you’ll hear:

  1. Dr. Bonner share why she began her research on customer and employee hostile interactions
  2. Some types of lashing out behaviors employees displayed that Dr. Bonner observed during her research; including assault, sabotaging food, and more
  3. Given the risks and consequences of employee bad behavior against customers, employees still do it and we explore some reasons why
  4. Where emotional responses originate
  5. Ways to mitigate employee bad behavior or stop it in its tracks
  6. What a culture of ethical behavior and ethical leadership looks like

“When a work environment has a strong culture of ethical behavior to your formal policies and informal values exemplified by other employees and managers, employees are more likely to control their reactions and behave professionally when they’re mistreated by the customer.” ~ Dr. Julena M. Bonner

Resources from this episode:
Dr. Julena M. Bonner: huntsman.usu.edu/directory/bonner-julena

Laurie on LinkedIn: www.linkedin.com/in/laurieruettimann/

Let’s Fix Work on LinkedIn: www.linkedin.com/company/letsfixwork/

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Let’s Fix Work is underwritten by WorkHuman, sponsored by Globoforce.​ Visit WorkHuman.com and use code WorkHumanLFW for a $100 off discount.

This week on Let’s Fix Work, I am happy to introduce you to Hung Lee. Hung is the founder of WorkShape.io – the revolutionary recruiting platform for software engineers. He’s also an editor of the leading industry newsletter called Recruiting Brainfood. I love the newsletter, and I know you will too!

Today, Hung and I are talking about the real currency and real truths of business and relationships. Hung and I also have an honest chat about work, mental health, entrepreneurship, and what it takes to actually make a sale.  And spoiler alert: it’s really hard to sell stuff.

Whether you’re an entrepreneur just starting out or a seasoned careerist who’s curious about hanging a shingle, know this: business relationships are important. We’re talking about that and more, in this episode of Let’s Fix Work.

In this episode you’ll hear:

  1. Hung share his entrepreneurial journey
  2. The stereotypes and myths of entrepreneurship
  3. Hung’s unique take on being an entrepreneur and on role models
  4. The risks and downsides of being in business
  5. How the steps to customer acquisition differ when you are an employee vs. an entrepreneur
  6. Make it easy for people to buy from you: How the hell do you do that?
  7. Recruiting Brainfood newsletter, Hung’s thoughts and thinking behind creating it
  8. The real currency of life, relationships, and how Hung developed his own relationship skills for business

“In a connected world, people need to be very conscious of where the flow of information is and if you’re a businessperson or an entrepreneur, you need to be standing at the confluence where that information flows for your particular market or industry.  You know you can have flaws in every single thing you’re doing. But if you stand in the right place, you’re going to be alright.” ~ Hung Lee

Resources from this episode:
LinkedIn www.linkedin.com/in/hunglee/

Twitter twitter.com/HungLee

Facebook www.facebook.com/hunglee88

Instagram www.instagram.com/hung_lee

Website: workshape.io

Recruiting Brainfood is a 3 Course Meal

  1. Sunday newsletter
  2. Mon-Thurs – group discussion on the shared content
  3. Friday – livestream the best thoughts + bringing in the original content creators to share their insight.

How to participate:

  1. Join the newsletter here (lnkd.in/gPqC6k8)
  2. Join the community here ( bit.ly/2somDTn )
  3. Save your seat for the livecast here ( bit.ly/2RIR7xM)
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Let’s Fix Work is underwritten by WorkHuman, sponsored by Globoforce. Visit WorkHuman.com and use code WorkHumanLFW for a $100 off discount.

When I think of today’s guest, I think of her as a superb expert in career advice. I am happy to welcome to Let’s Fix Work, Kathryn Sollmann. Kathryn is a speaker, coach, and author.  In her new book, Ambition Redefined, she encourages independence from “lean-in” and “break the glass ceiling” language. She wants you to find your own brand of ambition and success, take advantage of today’s more flexible workplace, and chart alternative career paths that accommodate and fund the life that you want and you deserve.

One of Kathryn’s missions is to show women that there is a lot of flexibility to be found in the workforce today. So if you want to find balance but don’t know where to start, and if you deal with childcare issues or aging parents and you’re sick of the way the rat race doesn’t take care of you, then sit back and listen to this episode of Let’s Fix Work.  

In this episode you’ll hear:

  1. Kathryn’s work as a career coach to women over the last 15 years
  2. What the book, Ambition Redefined, is all about
  3. Finding flexible work that fits your life
  4. How the message around side hustles and aggressive entrepreneurship is hurting the workforce
  5. Kathryn shares an example of a client who was told to lean into the system, just couldn’t swing it, and eventually found a great mix of flexible work, but rewarding work as well
  6. Opting out of Corporate America and the dangers of not working
  7. How to broach the topic of work-life balance with a boss
  8. The six different kinds of work flexibility

Kathryn said it best when she said, “There are lots of smart, talented, and ambitious women who are looking for a different kind of work paradigm. One that allows them to more capably blend work and life.”  If you come away with anything from this episode, I hope you come away with knowing that you can find some kind of flexible work that fits your life!

Resources from this episode:
Website: www.kathrynsollmann.com/

Twitter: twitter.com/kathrynsollmann

Facebook: www.facebook.com/9LivesForWomen/

LinkedIn:  www.linkedin.com/in/kathrynsollmann/

Instagram: www.instagram.com/kathrynsollmann/

Book: Ambition Redefined: Why the Corner Office Doesn’t Work for Every Woman & What to Do Instead

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