I have a working theory that 92% of an HR leader’s job is managing expectations. People bring their issues to work. Whether it’s a stage-of-life problem or a money problem, nobody ever shows up to a job without their personality quirks. When those irregular characteristics manifest themselves in the form of conflict, HR is often…
I know everybody in America is mad at Ryan Lochte. Rightly so. He’s a fool and solely responsible for the lies that spewed from his lips. But I’m also annoyed by NBC’s coverage of the Rio Olympics. You know the lines between journalism and entertainment are blurred when Billy Bush — a cousin to George…
I broke up with my Pilates teacher. Of course, it doesn’t seem like a big deal to normal people. But I’m not normal. My instructor is one of my dearest friends. I have known her since 2010. I’ve seen her at least three times a week for the past five years. And I let her…
There is a weird phenomenon happening in human resources departments around the globe. Far too many people in HR are suffering from learned helplessness. Learned helplessness is a psychological condition that commonly describes victims of abuse and neglect. Those poor souls give up on themselves. They see themselves as perpetual victims — even when they’re…
Let me make a quick recommendation: if you’re running a marathon, try not to travel. If you’re going to travel, try to stay healthy. And if you can’t stay healthy, don’t catch a cold with a thick cough. But if you have a cold and cough, try not to catch it while you’re also recovering…
I went to India, and all I got you is this lousy blog post. (Sorry. It’s not like I could pack souvenirs in my carry-on for all of you.) I won’t bore you with the details of my trip, but I will tell you that flying to India from North Carolina is no joke. If…
Have you heard the phrase ‘trigger warning’? Per the internet, it’s a statement at the beginning of a piece of writing, video, etc., alerting the reader or viewer to the fact that it contains potentially distressing material. The warning is meant to help people — such as those with post-traumatic stress disorder — make a…
My sweet kitty, Emma, is allergic to the world. This poor boo has been on shots and meds over the past few years to decrease her sensitivity to pollen. Emma’s personality is sweet, though, and she doesn’t give us a hard time about taking medicine. (Well, it’s no more complicated than any other cat. We…
Last month, I delivered a speech to the 2016 graduating class at Regent’s University London. They have eight colleges under the larger university, and I spoke to the American College (which I attended) and the school of fashion and design. The ceremony was at St. Marylebone Parish Church where Elizabeth Barrett Browning and Robert Browning…
A friend of mine recommended a book called Traction. Have you heard of it? He thought that my consulting company and my software company could benefit from implementing The EOS Model™. What is the EOS Model™? Well, it’s a framework to help founders and CEOs understand everything from people to internal processes. Very simply, it’s…