Human Resources Analytics: How Much Math Do You Need to Know?
The modern HR department relies heavily on analytics. So how can you be an effective HR leader if you’re terrible at math?
5 Ways to Improve Employee Retention
My Gramma never had a car. When we needed to food shop, we walked about a mile to the local grocery store called Dominick’s. She had a shopping cart that we pushed down Belmont Avenue like a bunch of homeless women. When we checked out at the register, she haggled over double coupons and sale…
HR’s Burden of Being a Happiness Ambassador
I’m down with all of this research and science behind happiness at work. I think it’s a good thing. I like it when HR professionals think about happiness, too. Nobody wants you to be miserable from your long commute to your 21st-century factory job where you earn flat wages and can’t keep up. But in…
Taking Memorial Day Off
Gotta do some stuff. See you next week. Be safe.
The Art & Science of Saying Thank You
There is no art and science of saying thank you. If you ever wonder if you should thank someone for doing a good job, the answer is yes. Say thank you. Stop what you’re doing and do it right now. Did you overlook somebody? Go back and say thank you. Pick up the phone. It’s never…
What to Do When Someone Cuts You Down
I’m speaking at the 2015 Skillsoft Perspectives conference on Wednesday. I’ll be up on stage with a bunch of experts talking about talent analytics. A colleague of mine asked, “What are you doing on that panel?” I said — “I sit on the board of a company that uses technology to marry and dissect labor,…
The Malcolm Baldrige National Quality Award and HR
My friends at TDn2K tell me that only three hospitality companies have ever won the Malcolm Baldrige National Quality Award: Ritz Carlton, Pal’s and K&N Management. On June 4th, I get to stand on stage at Summer Brand Camp and interview leaders from K&N Management on what it takes to be a great place to work and…
Marathon Monday: Not So Normal Half-Marathon
The running season is winding down here in North Carolina. It’s getting hot. I had hoped to be writing an update on the Not So Normal Half-Marathon. Misprint on my bib means I have all kinds of options. pic.twitter.com/BiQBgVYoT0 — Laurie Ruettimann (@lruettimann) May 16, 2015 Instead, I’m wondering why my body hates me. The…
What Happens When I Criticize HR
“It’s tough to read your blog. When you insult and criticize HR, I feel like you are talking to me.” That’s a line from an email that’s sitting in my inbox. It’s not the first time I’ve received that type of note. It won’t be the last. I am sympathetic to that feedback. I hear…
Great HR
As I mentioned, I’m on the road discussing creativity and innovation in human resources. This is a dry subject. “Employer branding? Social recruiting? Multitenancy? It’s pure ecstacy!” I’m hired to deliver these workshops with a bit of humor, but sometimes this is a challenge for me. I once delivered a luncheon talk and my friend…