Posts by: Laurie Ruettimann


Sam Weston is attempting the impossible: trying to educate our lawmakers about technology and its effect on the workforce. Okay, maybe it’s not impossible, but so far, it’s been an uphill battle as automation and artificial intelligence have continued to take jobs from people who need them. There’s no support for those people, and Sam’s mission is not just to raise awareness; he aims to help those lawmakers by giving them context with awareness, and a plan to make things better.

  • Sam was born in New Zealand and began his career in politics there, but it wasn’t long before he came to the US to become a political consultant. From there, he stepped into PR and then into an Internet agency where he participated in the early days of the Internet and saw its impact on business.
  • The Internet has been great for business. We all know this. But there’s a hidden truth that no one wants to talk about. Businesses have been growing but it’s at the expense of employees, and the Internet explosion threw fuel on the fire. Consider: Facebook changed the world, but have all the changes been good?
  • No doubt you’ve seen a million different promises that if you fix THIS ONE THING, you’ll fix work for yourself. It’s the perfect marketing pitch. But according to Sam, fixing one problem won’t fix all of work. In fact, a lot of what people say is broken about work isn’t really broken at all. Case in point: communication.
  • So, if all these problems are just symptoms, then what is the actual problem? It’s simple: no one is fixing work for employees. All the consultants, programs, and courses are trying to fix work for the company instead. Most employers are happy with the way things are and Sam reveals what’s really on their minds when they think of fixing work. If you’re a cynic, you’ll agree.
  • As always, there’s an underlying problem here: the interests of a company are its shareholders. And that interest will always be diametrically opposed to the interest of the employee who asks, ‘how can I get paid what I’m worth?’ A different sort of problem for those who don’t struggle to earn enough to live is finding purpose and meaning in their work. They wonder if they’re wasting their lives.
  • The amount of change rushing toward the workforce is massive. With the advent of AI and technology, more and more jobs will be disappearing. Importantly, this second rush of automation won’t just affect automotive industries and factory workers; it’s the white-collar workers who will bear the brunt of this coming change. Laurie asks a scary question, ‘is the future of work NOT work?’ Sam believes the jury is out on whether the number of jobs AI creates will be more or less than the number of jobs it destroys. But here’s the parallel issue: no one is talking about the jobs it will destroy.
  • We already don’t have a great track record of supporting people whose jobs were either outsourced or taken by robots, and it brings up an interesting discussion around politics (of course) and how the Democratic party has become more about the status quo instead of for the working class. You’ll want to hear what Sam and Laurie have to say about political capital and what it means for change. Do you agree?
  • With all the gloom and doom of business interests and the AI tidal wave that’s about to hit, we have to wonder what’s standing in the way of truly fixing the systemic problems of work? Sam’s response is so dead-on that you’ll be nodding along: our policymakers are technology-illiterate. They don’t understand the problem or how to fix it.
  • According to Sam, we are drowning in awareness of problems, but we aren’t drowning in change. This is what he’s dedicated himself to fixing. If we can present the problems that technology brings, give it context, and make it matter to policymakers, that is a HUGE step forward in heading off the issues before they arise.
  • Another problem with political leaders is that they’re having the same arguments they’ve been having for nearly 60 years. They lack a real vision for the future, so their policies don’t encompass that. Whether you like Elon Musk or not, the man knows how to look toward the future, and both policymakers AND business owners can learn from him.
  • It might not only be up to policymakers and business owners to create a vision for the future. In the past, families like the Rockefellers and Carnegies have done amazing work, so where are the new millionaires and billionaires who are creating real, positive change in our world? (If that’s you, Sam has some pointed advice that can help you make almost immediate change and why you shouldn’t focus on foundations.)

The DIY HR Handbook

Wouldn’t you love to get your hands on Laurie’s no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Find Sam Online:

Sam Weston’s Website
Essence Global on Facebook


Laurie gets emails all the time with the same question: ‘Should I quit my job?’ She admits right off she might not be the best person to ask; she’s not exactly driven to work. Despite that, she’s been in the HR world for the past 25 years and she’s seen it all. Laurie begins with the first answer she generally gives: Yes. Quit your job. Here’s why.

  • Let’s get one thing straight. You don’t write in asking if you should quit your job for no reason. You’re asking because you WANT to quit your job and you want permission to do it. But in today’s society, we’re expected to ask for advice, to get consensus and validation. Consider this your green light. Stop asking and just go for it.
  • There’s another group of people who actually love what they do but they’re embroiled in wage gaps, #MeToo issues, terrible bosses, and bad work environments in general. It doesn’t seem fair that they have to quit their jobs, but Laurie has some tough love that you need to hear.
  • Maybe your job is craptastic and the only reason you’re in it is that you can’t find another job. Know this: you are not expected to keep yourself in a toxic environment. If you can’t find one job to replace the terrible one, then find two. Do whatever it takes to get yourself out of the toxic situation because it is slowly killing you. It is self-abuse. Stop it! You deserve better.
  • Are you angling toward something more entrepreneurial? Maybe a swim school or frozen yogurt stand? Great! If you’re determined to be your own boss, then bet on yourself. Get a business plan and get to work. But make sure you’re ramping up first. Don’t quite a job and THEN start a company; it’s a recipe for disaster.
  • Are you really struggling with the decision? Then get someone qualified to help you work through it. We’re not talking about some sketchy Internet life coach who is using you to self-soothe their own past. Laurie recommends talking with a psychiatrist or psychologist – no, really! If that’s not an option, check out The Muse. They have certified career coaches to help you take the right steps when you’re ready to quit work.
  • Finally, if you’re determined to quit your job, make sure you take all your paid time off and exhaust every benefit in your employee handbook. Use your health insurance to make sure you’re well; go to the dentist, the eye doctor. While you’re doing this, try to remember why you accepted the job in the first place. What made you say yes? Is it worth leaving? Think through it.
  • Laurie’s final piece of advice is instrumental: expand your network. Talk to smart people. If you truly CAN’T leave your job and it’s a toxic environment, then you need good people around you.

The DIY HR Handbook

Wouldn’t you love to get your hands on Laurie’s no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!

Episodes referenced in this podcast:

Eric Barker Episode on being smart about choosing your job
Katrina Kibben Episode on how to ramp up a business
Ben Brooks Episode on democratizing coaching
Scott Stratten Episode on burning down your career

Links and Resources:

The Muse
Unmarketing podcast with Scott Stratten


National Suicide Prevention Lifeline United States
Call 1-800-273-8255 – Available 24 hours every day
Crisis text line: Text CONNECT to 741741 in the United States.

List of international suicide hotline numbers
Workaholics Anonymous
The Forces Driving Middle-Aged White People’s ‘Deaths of Despair’


Has your company tried to implement leadership training that ended up doing absolutely nothing for the leaders or the employees? If so, you’re not alone, and it’s because they’re missing a key component in what makes a great leader: accountability. Today’s guest, Vince Molinaro is an expert on the subject. In fact, he wrote the book on it, The Leadership Contract. He and Laurie talk about the 5 behaviors of accountable leaders and ways to fix a disengaged, broken workforce.

  • Vince Molinaro is a thought leader and consultant, and author of the fantastic book, The Leadership Contract.
  • We all have our stories about work and the leadership we experienced, some good and some bad. But some of them are just lukewarm. Dead and dull, the daily grind, even in sectors where the work itself is life-changing. Vince shares the story of his time at a company like that, and the heartbreaking reason why the turnaround his mentor and leader spearheaded ended up failing and the toxicity that was behind a curtain. This experience is what set Vince on his path of thought leadership.
  • Vince’s former mentor and boss was the epitome of great leadership. Not only did she have what Vince calls leadership ESP, but she also shielded him and the other employees from the toxicity of upper management. All that Vince does, he does in memory of his mentor. She inspired him to work only with truly great leaders.
  • Is there one, standard definition of what great leadership is, or does it vary from organization to organization? Vince has spent a long time learning and researching that very questions, and what he’s found is that while companies are investing more and more in leadership programs, they aren’t happy with the outcomes. It all comes down to accountability.
  • Vince shares the 5 behaviors that describe a truly accountable leader: holds others to high standards of performance, is excited about the company and shows that enthusiasm every day, has the courage to tackle tough issues and the courage to have difficult conversations, knows how to cascade and communicate strategy, and one who keeps their eyes truly open.
  • Models of businesses and leadership are changing, so do those behaviors still hold true? Laurie and Vince discuss how we are more dependent on each other than ever before, and how leadership doesn’t just come from the top. If companies are going to succeed, they need a new brand of leadership accountability.
  • How can you be accountable if you don’t have any real power? Mid-level managers face this dilemma all the time, as Laurie points out, and Vince explains what a dual response is and what it means for you AND your upper management leaders.
  • Laurie points to the chicken and egg problem with trying to find future leaders in a workforce that is largely disengaged. She and Vince talk about the huge opportunities companies have missed and instead have tried foosball tables and cafeterias to increase engagement. For example, focusing on leader engagement sets off a ripple effect throughout the entire company.
  • Don’t kill the souls of the people who work for you. Please. Do us all a favor and take Vince’s advice on how to get your passion back and become engaged once again in your role as a leader. First of all, you have an obligation to lead. Leadership is a contract (which is why he named his book The Leadership Contract). But you ALSO have an obligation to yourself to fulfill, and that is to ask yourself whether you’re really meant for a leadership role.
  • Vince brings a measure of optimism to Laurie’s normal cynicism, and he shares his thoughts on how you can fix work for yourself. Yes, the robots are coming. There’s AI. There’s employee disengagement all around. But then there’s YOU. You have a wealth of experience in the trenches, and Vince reveals how you can be the change you hope to see at work and the tremendous opportunities that await you.

Links from this episode:

The Leadership Contract

Find The Leadership Contract on Amazon

Vince on LinkedIn

The DIY HR Handbook

Wouldn’t you love to get your hands on Laurie’s no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!



I am finally over the hump of PRK surgery.

What’s PRK surgery? It’s like LASIK to correct eyesight, except it’s not like LASIK at all. Don’t let anybody tell you otherwise. It’s surgery and much more invasive.

PRK works like this: They remove the outer layer of your cornea and then reshape your eyeball with a laser. A doctor inserts contact lenses in your eyes, and they send you home with prescription eye drops. The protective contact lens is removed after 5-7 days, your corneas heal in a week, and your vision stabilizes in a week to six months.

Yes, it could take six months.

PRK is not an easy procedure. It all happens without anxiety and pain meds in North Carolina because people are addicted to benzos and opioids. The eye care crew at my doctor’s office recommended a rotating cocktail of Ibuprofen and Tylenol, both of which kill my stomach, so I skipped pain medicine entirely.

It was no fun.

My vision has not quite stabilized, but it’s much better. Who needs vision when you have a team of awesome people in your life to help you out?

PRK is a team sport. My husband was a champ and earned a second doctorate in marriage after nailing blankets over my bedroom windows because my eyes were incredibly light-sensitive. And he administered my eye drops when I was shaking in pain, fed me soup when I was too exhausted to eat, and did all the household chores.

PRK surgery is excruciating. Most doctors downplay how much it hurts, but you should take this seriously if you’re considering the procedure. I’ve had my tonsils out as an adult, and that was very painful. PRK was worse.

PRK surgery keeps you housebound for at least a week. Maybe more. The first five days were tough. I couldn’t drive or watch TV. My friends sent kind packages, called me on the phone because I couldn’t text, and offered to bring grilled cheese and champagne to the house. They made sure that my real life wasn’t too awful or boring. I had help around the house and access to a teenager who was more than happy to sort through boring email or look at blog posts at a moment’s notice.

PRK surgery gets worse before it gets better. My sister sent a lovely bouquet of flowers, but it looked like three bouquets because I had triple vision. So, instead of dwelling on the negative, I was grateful for the love. And, instead of having three cats, I had 6-9 cats depending on the day. I wasn’t lonely, and Roxy made sure to plant herself by my face and give me smooches to help me heal.

PRK is not LASIK. And it’s annoying. It feels like I should say that I’m grateful to be out of glasses, but I would not recommend PRK surgery to anybody in the market for laser eye surgery. Even if it’s fancy, PRK is not worth it. The place where I went was on a list of providers from my health insurance, but it wasn’t the most cutting-edge surgical unit in the world. And they weren’t honest about the recovery and how much I would rely on other people for support.

So, thanks for all of your support, these past few weeks. Appreciate everybody who moved meetings or listened to me complain about my privileged life. You get a coupon, and I have your back. That’s why I’m warning you off PRK. In retrospect, glasses and contact lenses weren’t so bad.


Many years ago, I saw Anthony Bourdain speak in Raleigh. He appeared on stage with a beer and a few pieces of paper. He seemed both addled and sedated. I knew it would be a long night when he began reading verbatim from his notes. 

We showed up expecting stories from an intellectual mastermind, but what we got were a series of unfunny anecdotes anchored on the appearance and quirky behaviors of Sandra Lee, a TV personality on the Food Network. The whole bit was stupid and offensive.

I wrote about the experience on my blog and said that Anthony Bourdain is a piece of shit. The room was packed, the audience was on his side, and he alienated quite a few of us with his misogynistic language.

Many years passed, and I forgot all about that post. In fact, I watched his show on CNN. Every time he traveled around the world and spoke about people and culture, I was reminded of his great book called “Kitchen Confidential.” 

Then, when Tony Bourdain became a vocal advocate for the #MeToo movement in 2017, I remembered my old blog post. 

The internet is a harsh place, and, with hindsight, it was wrong of me to add to that cruelty. My brand of hostile sarcasm and cynicism was unique in the early 2000s, but, in the light of day, it’s no better than Tony Bourdain’s comments about Sandra Lee. 

And, as a public speaker, I’ve matured and learned that you bring whatever issues you have with you on stage (addiction, insecurities, fear) and hope that your audience appreciates your effort and message. All of us have bad nights where we blow it. One shaky performance doesn’t mean that you’re a bad person or lazy. It was wrong of me to make those statements.

Anthony Bourdain’s excellent work on #MeToo and his compelling comments about human resources prompted me to rethink my toxic behavior on the internet.

So, I pulled my awful blog post down in a heartbeat and hoped he never saw it.

And then I worked with a community organizer and event planner to pull together a #MeToo conference. Anthony Bourdain became our “dream speaker” because of his progressive and heartfelt advocacy for the women assaulted by Harvey Weinstein.

Unfortunately, I never met Tony again. And his death reminds me those unkind moments on the internet accumulate in our society and have a lasting impact on our collective unconscious. 

So, in honor of Anthony Bourdain, I’m asking you to look at your own noxious behavior. Have you written something unkind and cruel? Do you have a blog post that is harsh? Have you tweeted something nasty about someone’s looks or appearance?

Today’s the day to glance at your archives and take it down. 


Chances are you’ve already seen the Gender Equity Iceberg, and today, Laurie talks with Adrienne Murphy, Ph.D., of Dimitry|Murphy & Associates. Adrienne is a wicked smart psychologist, business leader, and consultant who works with professional women to align their jobs with their values. But what’s more is that Adrienne helps these women find their voice, develop their careers, and break through glass ceilings. Even so, her common-sense approach to careers and life can help men, too.

  • Adrienne doesn’t just believe that work is broken. She has proof. She held a focus group filled with professional women who have opted out of the workforce and instead, spent their time doing ‘meaning-making’ work. These are the types of women, along with first-time professionals, are the focus of Adrienne’s work.
  • When Adrienne works with these women, she has two primary things to teach. First, your career is an asset, just like your portfolio. Second, if you want to be something more than a director, you need to know yourself. Adrienne explains what she means and gives some great examples of how to do both.
  • Laurie and Adrienne dig into the layer beneath opting out of the workforce by asking why these women choose to follow a different path, and the reason might surprise you. Naturally, there’s the money, the hierarchy, the inequality, the glass ceiling, but that’s not all. Adrienne believes that it’s also values that clash with one other within a single woman.
  • It’s not always easy to use your voice when you don’t have words to describe the problems you experience. Adrienne has some powerful advice for you that includes sitting with your feelings for enough time to give them words, and then being mindful of how you communicate them to others.
  • Have you seen the Gender Equity Iceberg infographic in your social media feeds? (If not, find it here!) Laurie and Adrienne take a closer look at the iceberg theory, from legal to cultural issues, and what to do about them. In addition, the illegal actions that occur won’t go away until the cultural behaviors, those below the waterline on the iceberg, are dealt with as well.

  • Would you believe that some companies are actually recognizing fathers and their role in parenting by giving them paternity leave? It’s this and a few other heartwarming things Adrienne shares that gives her hope about the future of work.
  • Speaking of the future of work, Adrienne has an interesting viewpoint of how technology will help people map out their career path. But what is REALLY fascinating is how she believes that women have influenced the workforce in such a way that the traditional hierarchy will give way to project-based organization.
  • Adrienne has some beautiful words to share around #itdoesnthavetobethisway. You might not be able to make change in your life immediately, but with a plan and an open mind, your life doesn’t have to be this way.

Links from this episode:

Adrienne Murphy




The Gender Equity Iceberg (Download)

Other links:

Jane Harmon

The DIY HR Handbook

Wouldn’t you love to get your hands on Laurie’s no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free!


Not a day goes by that someone doesn’t ask me if they should quit their job. It’s such an ever-present question in my life that we produced a bonus podcast episode that will be released later in the week. (Sign up for LFW updates here.)

Today’s email question comes from a reader who received a not-so-great performance review back in March and feels like it’s both unfair and unrecoverable. The review was contested, his appeal was overruled, and the lack of “due process” and transparency around how the number was created — along with his very vocal protestations of the process itself — leaves my reader feeling like he has nowhere to go in this company.

“Should I quit my job?”

I’m probably the wrong person to ask because #NeverWork is my goal. There’s plenty of wealth in this world for basic income, and I think the world is better served when people are following their skills and dreams instead of toiling away at bullshit jobs that will kill them.

But, if you have to work, you shouldn’t quit a job before you have another position lined up. More importantly, you shouldn’t leave a job because someone tells you that you’re not good at something. Bad performance review? Negative feedback? Why are you running away from this? Be the kind of person who sticks around to improve your skills on someone else’s dime and, possibly, prove them wrong.

If you get an annual performance review that says you’re bad at collaboration, you have a few options: run away like a baby and prove them right, or collaborate like hell during the next project. Another option is to say, hey, you’re right, I’m bad at collaborating, but I’m good at putting together strategic plans (or whatever). Can we talk about where my skills might add more value to this company?

See, there are 100 paths to success before you walk away from a job. But, if you want to quit, go ahead. You don’t need anybody’s permission. And it’s a fallacy that you have to work in the same job for five years.

Just make sure you know why you’re about to quit. Because if you don’t fix what’s wrong with you, the same thing will happen again and again throughout your career.


I’m not a huge fan of buzzwords because I have a soul. When you’re podcasting and talking about the world of work, it’s hard to avoid the jargon. That’s why my team made a buzzword bingo scorecard to keep me honest.

And guess what? They made a copy for you to play along as you listen to Let’s Fix Work or attend a boring meeting.

We fully realize that “Let’s Fix Work” sounds a little simplistic and jargony. Is it just that easy? Can we fix work-life balance challenges? How about employee disengagement? Can we fix the North Korea summit, too?

But I believe that if you fix work for yourself, you’ll fix it for others. Put your needs as a healthy adult first, and you’ll make the world of work a better place.

So, have fun with the bingo card and, if you’re interested, sign up for the Let’s Fix Work email list to get weekly updates on our podcast. No spam, no buzzwords, no GDPR updates. Just fun guests who are really trying to make work better for themselves and other people.

Thanks again for listening, and I hope you’re enjoying the show.


I have a few projects in the works. I’m working on my podcast, running an HR book club, and working on a book proposal for “Let’s Fix Work” with excellent coaching from Public Words.

Some of those projects are easier than others.

The podcast is doing well. The average podcaster gets about 120 downloads an episode. I’m approaching 10x those numbers, and it’s just the beginning. The team at OneStone Creative makes the process easier. I don’t want to be the host of a show where people complain about life, so we’re working on building a community to match listeners with resources to be their own HR.

The HR Books website is a labor of love. I’m working with RepCap Media on the site, and the appetite for learning is out there. But book clubs are flaky and feminine, and HR professionals are very busy. It’s hard to get people to read twelve books a year, even though books are tools for professional development. But if you’re not learning, your career is atrophying. So that’s why I’ve engaged the Community Company to help us think through plans. And SHRM is onboard to be creative and collaborative once the annual conference is over. Good stuff is on the horizon.

The book proposal is genuine and, also, difficult to write when you have eye surgery. (That’s me. I’m five days post-op and feeling better.) Nearly everything is done except my sample chapter. Even with my impaired eyesight, I’ve made progress. Thank god for my summer school typing class in 1990. Memorizing the QWERTY keyboard was the best career move I’ve ever made.

Because I’m focused on those three projects, I’ve killed other potential revenue streams (consulting, writing blog posts, webinars, etc.) and had to limit my public speaking. Nevertheless, I’m still on the road for most of June once my eyes heal. It’s a busy time. And I realize that my three projects might fail.

How will I know if things are going south?

Here’s my advice on when it’s time to kill things.

1. If people offer unsolicited advice and tell you to stick with something, it’s time to let it go. They’re encouraging you because something seems off. Don’t be afraid to get some distance between you and whatever you’re trying to accomplish. Just because you press pause doesn’t mean you’re quitting. Revisions can’t happen without time and reflection. And, even if you stop, you owe nobody an explanation.

2. Quit something if it doesn’t serve a purpose beyond your ego. I mentioned HR Books is a labor of love. Sometimes I’m like, wow, only the same 200 people want to read books. That’s hard on my heart. But if I think about the broader goals of HR Books, I’m inspired to keep working on the project. It’s a site dedicated to leveling up the HR profession and encouraging people to read books on work, politics, meaning, passion, purpose, and identity. If it were just about being famous, I’d have shelved HR Books months ago. The site is about changing the nature of the industry. Can you say the same thing about whatever you’re pursuing? If not, might be time to press pause or pivot.

3. If the only energy you bring to a project is reactionary, it’s time to end it. I’ve written many book proposals and have done a long and winding dance with publishers who want me to write a book about HR or my journey as an entrepreneur. Those book proposals failed because the energy I brought to the table was rooted in a regressive desire to prove my haters wrong. I couldn’t hack it in HR, so I would write a book and show everybody how I’m the queen of the industry. I failed at being a tech entrepreneur, so I would teach everybody about failure. Last year, a friend told me to stop fucking around and be honest with myself. Write the book I’m meant to write. That, my friends, is “Let’s Fix Work.” And it’s hard work, but it’s earnest. Are you bringing the right energy to your endeavors? Heartfelt attempts don’t always succeed, but vain efforts to silence your haters will always fail.

So, that’s my life update and advice on when to quit. There’s no shame in trying something and failing. But, when you try, make sure it’s a noble endeavor and not just a distraction from the hard work you’re meant to do.

Podcasting. Creating community. Writing. That’s what I’m meant to do. What about you?


Bill BoormanYou know what can die a fiery death? Influence.

You’re an influencer because you read HR blogs and talk about it at work, your mom is an influencer because she goes to Disney and tells her friends about her trips on Facebook, and your kid is an influencer because he has an Instagram account and does fidget spinner tricks.

The age of influence is over. I’m happy about it. I believe we’re moving towards the era of impact.

My friend Jennifer McClure is ahead of the curve. She started a podcast called Impact Makers and is interviewing people who have sway, magnetism, and a passion for solving problems. Every single one of her guests is focused on serving a community or sharing big ideas. These are individuals doing extraordinary things and sharing their journeys so you can do better.

Jennifer got me thinking about the people impacting my life. From a work perspective, one person who has made an enormous impact on me — and the entire work technology industry — is Bill Boorman. I remember the days before Bill Boorman, and the trade was filled with a lot of myopic product managers and self-loathing sales professionals who hated working in human resources and didn’t see the connection between HR technology and the future of work.

Were there some cool people saying exciting things before Bill? Sure. Did they get press? Of course. However, from the day Bill Boorman stepped out on stage and shared his ideas about systems and processes, you could tell that things were changing. He’s a futurist and an evangelist who cares about the human heart. Whether you know him, the technology that improves people’s lives and allows individuals to do their best work — and get paid for it — garners the attention it deserves because of Bill.

If that’s not the definition of an impact maker, I don’t know what is.

Do you want to solve significant problems in the human resources space? Better make sure you know what you’re talking about because Bill won’t let you ride the coattails of a rising industry and attach your shoddy tech to a movement that’s enabling people to be the best version of themselves at work.

Many people influence purchasing decisions in the HR technology space, but Bill Boorman’s ideas and energy have impacted the current landscape of technology. Also, I’d hate to think where we would be as an industry without him.

So, listen to Jennifer McClure’s podcast. Then think about people who have made an impact in your life or on your job. If you have a second, write a letter of thanks or publish a blog post in praise of people who changed your life.

I know that Bill Boorman has made an impact in my life — and in my industry — and I’m grateful for the opportunity to recognize his work and thank him for his contributions.

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