When I teach teams about implementing cool and new ideas in their human resources departments, we always look at the HR lifecycle. It goes something like this: Sourcing/Recruiting/Compensation Negotiations Onboarding/Benefits Learning/Development Talent Management Performance Management and Recognition Retention and Succession Management Off-Boarding and Knowledge Management Baked in there are the efforts required to keep labor costs…
I ran an 8K on Saturday in Durham that was okay until the end. The organizers ran out of water for finishers, which is not a big deal if you’re a tough Durham runner. It was 74 degrees with 90% humidity. I’m a wuss. But the race was good because I had time to think…
I’m always looking to grow and develop—as a business professional, a wife, a sister, a daughter, and as a normal woman who deals with anxiety. For years, I have been thinking about doing some art therapy. Why not? I love art, and I’m a big fan of the pop art and modern art world. But…
The modern HR department relies heavily on analytics. So how can you be an effective HR leader if you’re terrible at math?
My Gramma never had a car. When we needed to food shop, we walked about a mile to the local grocery store called Dominick’s. She had a shopping cart that we pushed down Belmont Avenue like a bunch of homeless women. When we checked out at the register, she haggled over double coupons and sale…
I’m down with all of this research and science behind happiness at work. I think it’s a good thing. I like it when HR professionals think about happiness, too. Nobody wants you to be miserable from your long commute to your 21st-century factory job where you earn flat wages and can’t keep up. But in…
Gotta do some stuff. See you next week. Be safe.
There is no art and science of saying thank you. If you ever wonder if you should thank someone for doing a good job, the answer is yes. Say thank you. Stop what you’re doing and do it right now. Did you overlook somebody? Go back and say thank you. Pick up the phone. It’s never…
I’m speaking at the 2015 Skillsoft Perspectives conference on Wednesday. I’ll be up on stage with a bunch of experts talking about talent analytics. A colleague of mine asked, “What are you doing on that panel?” I said — “I sit on the board of a company that uses technology to marry and dissect labor,…
My friends at TDn2K tell me that only three hospitality companies have ever won the Malcolm Baldrige National Quality Award: Ritz Carlton, Pal’s and K&N Management. On June 4th, I get to stand on stage at Summer Brand Camp and interview leaders from K&N Management on what it takes to be a great place to work and…
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