A Lesson About Resiliency in Hard Times

When we talk about the restaurant, retail, and hospitality, there are corporations, then there are small business owners, and then there are workers. And right now, they all have individual challenges due to COVID-19 and civil unrest in many cities. The hospitality industry service workers have taken a hit in our economy. Some workers and…

How can you do better?

Setbacks can be hard, uncomfortable, and sometimes messy. So, what if you were faced with making a comeback amid chaos and uncertainty? Could you do it? Well, Emily O’Brien, founder of Comeback Snacks, is living proof that even when you’ve made some of life’s worst decisions, you can still come back, be innovative, and make…

Resilience in The Hospitality World with Jim Knight

Punk Rock HR Episode 113: The hospitality industry has suffered tremendously because of COVID. The jobs the industry provides, well, they’re the backbone of American families. This week, Jim Knight joins me to talk about the recession, staying motivated, and being resilient in hard times. We go deep into the retail, hospitality, and foodservice industries…

Coaching Is Not a Side Hustle

During the Great Recession in 2008 and 2009, I was a career coach. Sometimes I called myself an executive coach. Most of the time, I talked to people who were fundamentally unhappy with work and with their lives. I had to come up with a process, a methodology, and a way of interacting with people…