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5 Ways to Improve Employee Retention

My Gramma never had a car. When we needed to food shop, we walked about a mile to the local grocery store called Dominick’s. She had a shopping cart that we pushed down Belmont Avenue like a bunch of homeless women. When we checked out at the register, she haggled over double coupons and sale…

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The Art & Science of Saying Thank You

There is no art and science of saying thank you. If you ever wonder if you should thank someone for doing a good job, the answer is yes. Say thank you. Stop what you’re doing and do it right now. Did you overlook somebody? Go back and say thank you. Pick up the phone. It’s never…

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What to Do When Someone Cuts You Down

I’m speaking at the 2015 Skillsoft Perspectives conference on Wednesday. I’ll be up on stage with a bunch of experts talking about talent analytics. A colleague of mine asked, “What are you doing on that panel?” I said — “I sit on the board of a company that uses technology to marry and dissect labor,…

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What Happens When I Criticize HR

“It’s tough to read your blog. When you insult and criticize HR, I feel like you are talking to me.” That’s a line from an email that’s sitting in my inbox. It’s not the first time I’ve received that type of note. It won’t be the last. I am sympathetic to that feedback. I hear…

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On Anxiety

I’m an anxious lady, but I do my best to keep it on lock-down. If I let myself spin out of control—which happens when I’m not taking care of myself—it’s hard to organize my thoughts and zip myself back up. Are you like me? Are you an everyday human being fighting an invisible battle that has nothing to…

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Great HR

As I mentioned, I’m on the road discussing creativity and innovation in human resources. This is a dry subject. “Employer branding? Social recruiting? Multitenancy? It’s pure ecstacy!” I’m hired to deliver these workshops with a bit of humor, but sometimes this is a challenge for me. I once delivered a luncheon talk and my friend…

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